Tko999 Privacy Policy – Our Commitment to Protecting Your Data

1 Introduction

Tko999 (tko999.bet) is a trusted online betting and gaming platform in Bangladesh. Protecting your privacy is not just a legal obligation for us — it is a core ethical commitment.

This Privacy Policy clearly explains what information we collect when you use the tko999 website, app, or any of our services, why we collect it, how we use it, and how we keep it secure. By using our services, you agree to this Privacy Policy.

This policy applies equally to all tko999 digital platforms, mobile applications, customer support channels, and promotional activities.

2 What Data We Collect

Tko999 only collects information that is necessary to provide our services. We never collect unnecessary or excessive data. See the details below:

Personal identification information

• Full Name (as per National ID or Passport)
• Date of birth (for age verification)
• Mobile number and email address
• Current residential address
• National ID / Passport number (for KYC verification)

Financial Information

• BKash / Nagad / Rocket mobile banking number
• Deposit & withdrawal transaction history
• Records of betting and gaming activity

Technical Information

• IP address and device type
• Browser information and operating system
• Site access times and page view logs
• Cookies & session data

3 How Your Data Is Used

Tko999 uses your data only for specific, legitimate purposes. We never use your information for anything beyond what is stated.

Service delivery and operations

• To create and manage your account
• To process deposits and withdrawals
• To keep betting and gaming services running without interruption
• To provide customer support and resolve issues

Security & Fraud Prevention

• To verify account authenticity and identity
• To detect and prevent multiple accounts
• To monitor suspicious transactions
• To prevent money laundering and fraudulent activity

Communications & marketing

• To send important updates and notifications
• To inform you of relevant promotions and bonus offers (with your consent)
• To send account-related notifications via SMS and email

Service Improvement

• To analyze and improve user experience
• To develop new features and products
• To quickly resolve technical issues on the site

4 Data Sharing & Third Parties

Tko999 never sells your personal information or shares it with third parties for advertising purposes. However, there are limited circumstances where data may be shared:

Payment Partners

Only the information required to process transactions is shared with payment processors such as bKash, Nagad, and Rocket. These partners operate under their own privacy policies.

Legal Obligations

Information may be disclosed when required to comply with valid directives from Bangladeshi law or regulatory authorities. In such cases, we always share only the minimum information necessary.

Technology Service Providers

We work with select technology partners for cloud storage, analytics, and IT services. They operate under strict confidentiality agreements and may only use your data for specified purposes.

5 Cookie Policy

Tko999 uses cookies and similar tracking technologies on its website. These enhance your browsing experience and help the site function properly.

Cookie type

Cookie Controls

You can disable or delete cookies from your browser settings. However, turning off essential cookies may prevent key features like login and payments from working properly.

6 Data security

Tko999 follows industry-standard technology and processes to ensure the highest level of security for your data.

Technical Security

• All data transfers are secured with 256-bit SSL/TLS encryption
• Firewall and intrusion detection systems active
• Sensitive data is stored encrypted in the database
• Regular security audits and vulnerability assessments
• Two-factor authentication (2FA) available

Institutional Protection

• Only authorized staff can access data on a need-to-know basis
• All staff receive data protection training
• Rapid response plan in place for data breach incidents

7 Your Rights

As a tko999 member, you have full control over your own data. Your key rights are outlined below:

8 Data Retention Period

We retain your data only for as long as necessary. The general rules are:

• Account data: retained while the account is active and for up to 5 years after closure.
• Transaction records: minimum 7 years, as required by law.
• Customer support communications: 3 years.
• Marketing data: 6 months after unsubscribing.
• Browsing logs: 12 months.

Once the designated retention period has ended, your data is securely deleted or anonymized so you can no longer be identified.

9 Protection of minors

Tko999 is strictly for individuals aged 18 and above. We do not knowingly collect data from or provide services to anyone under the age of 18.

Age is verified at registration, and additional KYC documents may be requested if there is any suspicion. If we find that a minor has created an account, that account will be closed immediately and all associated data will be deleted.

10 Privacy Policy Updates

Tko999 reserves the right to update this Privacy Policy at any time. When changes are made, we will take the following steps:

• The "Last Updated" date at the top of this page will be changed.
• For significant changes, advance notice will be sent to your registered email or via SMS.
• Continued use of the site after changes take effect will be considered your acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account.

We recommend visiting this page regularly to stay up to date with our latest policy.

11 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our data protection team: